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Holiday Advisor

Discover the Benefits of Becoming a TripFactory Advisor

Everything About TripFactory

At TripFactory, we believe every traveler deserves a holiday that feels easy, personal, and unforgettable. Planning a trip should not feel stressful, it should feel exciting and inspiring!

We design holidays that fit you, not the other way around. No two people travel the same way, so no two itineraries should ever be identical. Some want culture and food, some want luxury, some want adventure, others want family time. Whatever your style, we listen first, then create trips that bring your travel dreams to life.

With expertise in more than 100 countries, we have the partnerships and reach to make every journey smooth. Our Destination Experts bring real-world knowledge and insights that go beyond guidebooks.

TripFactory was founded by the creators of Via.com, one of the world’s largest B2B travel companies. That legacy of trust and innovation is the foundation of what we do. Over the years, we have delivered more than 10 billion dollars’ worth of travel experiences. Today, with a team of 900+ professionals across 49 countries, we combine scale with personal care.

What makes us different is not the numbers, it’s the care. From your first call to your return flight, we handle every detail so you can focus on enjoying the journey. With 24/7 global support, help is always just a call or message away.

Our Founders

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Vinay Gupta

Founder & CEO

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Amit Agarwal

Co-founder & COO

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Varun Gupta

Co-Founder & CTO

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Ankit Agarwal

Co-founder and Co-Head Airline Business

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Ankush Agarwal

Co-founder and Head of Distribution

Our Offices

TripFactory is global, and our presence is felt both online and offline.

Our headquarters is in Bengaluru, where teams in technology, operations, and customer support drive our mission. But our reach goes far beyond one office. We now operate in more than 49 countries.

In India, our Holiday Stores are a big part of our identity. Located in cities like Pune, Kolkata, Ahmedabad, and Indore, these stores give people the chance to meet experts in person. Many families love walking in, sitting down with our team, and booking holidays face-to-face.

Globally, our distributed teams manage local logistics, respond quickly to customer needs, and maintain strong partnerships with hotels, guides, and transport providers.

Every office and every store is a promise. A promise that we are accessible, approachable, and ready to serve travelers everywhere.

Funding

TripFactory’s journey has been powered by strong financial support.

In 2024, we secured 50 million US dollars in Series A funding, valuing the company at around 500 million dollars. This milestone gave us the resources to expand faster, improve our technology, and grow our global footprint.

Earlier, we earned the backing of respected venture capital firms like Kalaari Capital and Sequoia Capital, along with industry veterans such as Mohandas Pai and Ranjan Pai. Their faith in us from the early stages gave us the credibility and resources to build a strong foundation.

Funding is not just numbers on paper, it is a promise to travelers. It ensures we can invest in innovation, better service, and reliable experiences. It means our customers are traveling with a company that is here to stay.

Our Vision

Our vision is clear: to make travel simpler, smarter, and more personal.

We believe no traveler should have to settle for a generic experience. Whether you want a family holiday, a honeymoon, an adventure, or a cultural escape, your journey should feel like it was created just for you.

Our values guide us every day:

  • Integrity – be honest and transparent.

  • Care – put travelers first, always.

  • Innovation – keep improving with better tools and ideas.

  • Consistency – deliver the same quality every single time.

We also believe in responsible travel. By working with local communities and operators, we create experiences that support people and protect cultures.

Our long-term vision is to be the most trusted holiday company in the world. Not only by size, but by reputation.

Testimonials

google

My Europe trip was an amazing and truly memorable experience, and a big reason for that was Tushar. From the very beginning of the planning stage till the end of the journey, Tushar was extremely helpful, supportive, and always available whenever we needed assistance. Every detail of the trip—flights, hotels, sightseeing, and local travel—was well planned and smoothly executed. Whenever there was a question or a small issue, Tushar handled it immediately and professionally, which made the entire trip completely stress-free. His guidance, patience, and knowledge made traveling across Europe easy and enjoyable. Thanks to Tushar’s constant support, we could fully relax and enjoy the beauty, culture, and experiences of Europe without any worries. I genuinely appreciate Tushar’s dedication and effort, and I highly recommend him to anyone planning a Europe trip.

google
Nitin Mankame
2025-12-23

Am a solo Sr citizen traveller of 65 years and not so much technical savvy, was looking for several options for my Singapore tour from various top and prominent operators inviting pocket friendly and competitive quotations for the past 2 to 3 months. At last I found TRIP FACTORY and after speaking to one of their House representatives Mr. Ankur Dwivedi found out that I have hit the right spot. I gave my preferences & my budget to him and within a day he was ready with the most competitive quotation. After a convincing round of discussions for 1 hour, I finally gave my go ahead. From that time Mr. Ankur took over the charge and there was no turning around. It was my first Solo trip and feeling a little nervous but soon found out that I am in the right caring hands because from booking itself till arrival back to India was cared by them like a Mother taking her small kid to school, the very first day. Mr Ankur (India) and their Singapore counterpart Mr. Nathan were with me on 24 x7 call/whattsapp msgs. No compromises on anything inspite of a low & competitive quotation. A stay in 4* hotel right in the middle of the Tourist Capital Hub of Singapore with access to every tourist spot and Shopping centre with a radius of 20 > 30 minutes distance and pick up to and fro, from Hotels/Tourist spots by Honda Limousines. There is much to write that words would fall short, but would surely recommend everyone to experience this type of Hospitality, which is rarely found these days from Tour Operators. Everything went smooth like butter with no panic at any stage. I would contact the respected counterparts at any time of the day but my calls were always received with courteousness and ever ready polite answers/solutions. Will be considering TRIP FACTORY for my future solo and our Friends Group tours. NITIN MANKAME (C.S.)

google

Book your trip with trip factory and forget..they will take care each and everything.. superb experience with our Thailand trip...it's a network like dubbawala...all our day trips filled with fun and didn't feel we are out of India... Thanks to the entire team for their support and lovable care 💅😘

google
Vibha Goel
2025-12-23

Excellent

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Sandhya Moolya
2025-12-23

We had Dubai vacation with Trip factory, hassle free planning from the day 1 of booking till the end .. Budget friendly, with all facilities.. In Abroad everything was very planned from hotel rooms to site seeing ..

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Ganesh Dangare
2025-12-20

Excellent planing, transportation and accommodation at reasonably low expanses.

google

Excellent support and good organising. Must recommended for this

google

Rajashree Review for Trip Factory We recently traveled to Vietnam through Trip Factory, and it was a truly wonderful experience. I would like to sincerely thank Bhavana and Lena for their excellent support throughout the trip. Bhavana did a great job with all the arrangements. Everything was smooth and well planned, and the cruise was the best memory of my life—absolutely unforgettable. Lena was always very quick to respond and extremely helpful. From vehicles and drivers to guides and daily schedules, everything was perfectly organized. The full-day itineraries were beautifully planned, well guided, and completely hassle-free. We enjoyed our trip without any problems at all. Thank you, Trip Factory, for making our Vietnam trip so memorable. Highly recommended.

google
Keerthana Nc
2025-12-16

We recently took a trip to Thailand where in we took help from trip factory. They helped us right from the get go and got all over concerns addressed quickly. Special thanks to Parthib who helped us all the way through and helped in arranging us a peaceful and awesome trip.

google
Rajiv Menon
2025-12-16

Kriti was very exceptional in mapping the tour. Great Co ordination. Will sure get back for more tours.

google
pushparaj s
2025-12-15

It was to my delight that I had a wonderful experience the way Madam Harishmitha understood my requirements and customized my booking.eversiince I switched over trom Thomas Cook all my trips have been managed exceptional in a pless professional more customised way.my earlier trip to Andaman forced me to drift away from other operators. Once again hats off to trip factory

google

The hotels were good. Other facilities provided like cabs and tours etc were also good. Itinerary could have been better. A prior knowledge of weather patterns of da Nang was necessary to suggest other places like Phu Quok instead of da nang. The tour planner Nalendu was very helpful in getting the visa process and other things done.

google
Abhishek Gupta
2025-12-13

Best experience ever

google
Fidha Fathima
2025-12-13

Good company

google

I recently booked my trip to Thailand through Trip Factory, and I wanted to express my heartfelt appreciation for the amazing experience. Everything—from the planning stages to the final day of the trip—was handled with exceptional professionalism and care.

google

Well organised planned trip with no last min hiccups.

google
charan hg
2025-12-11

We had a great experience booking my Malaysia trip with TripFactory. Everything was well-organized—flights, hotel, transfers, and sightseeing. Smooth coordination and quick support throughout the trip. Highly recommend!

google

I had a really lovely experience booking with Trip Factory. Ms. Kriti Rai has been extremely responsive and available to clarify any modifications in my trip. Even when I encountered a minor hiccup, the support team resolved the issue within 40 minutes. Kudos to the team for making our trip a memorable one!

google
Sunil Bangare
2025-12-09

Awesome

google

Amazing Dubai Experience! I had an incredible time in Dubai! Everything was perfectly organized, from airport pickup to daily tours. The itinerary was well-planned, and I got to see all the major attractions without any stress. A special thanks to Bishal Sarkar for making the trip so smooth and memorable — his guidance, support, and professionalism truly enhanced my experience. I highly recommend their service to anyone planning a trip. Dubai was unforgettable, and I can’t wait to travel again with them.

Our Achievements

Since starting, TripFactory has reached important milestones:

  • Delivered more than 10 billion dollars’ worth of travel experiences.

  • Served travelers in 110+ countries.

  • Built a team of 900+ professionals worldwide.

  • Developed a powerful technology platform for customized holidays.

  • Opened multiple Holiday Stores in India.

  • Achieved a valuation of 500 million dollars after Series A funding.

Each milestone is proof of our growth and trust. But what we are most proud of is the loyalty and love from our customers.

Our Footprints

TripFactory’s footprints are seen across the world and in the experiences we create. We have a presence in more than 110 countries, ensuring we can take travelers anywhere they dream of going. Our growing network of Holiday Stores in India connects us with families who prefer personal consultations.

Our footprints are also about diversity of experiences. From luxury cruises to mountain treks, from city getaways to wildlife safaris, we create journeys for every type of traveler. And we leave footprints in local communities. By partnering with local guides, hotels, and operators, we support jobs, boost local economies, and give travelers authentic experiences.

The most important footprints we leave are in the hearts of our travelers.

Your Roadmap to Success

  • 0-1 Months
    Holiday Advisor
    0-1 Months: Initial Training & Onboarding
    • Focus Areas:

      • Destination & Tool Training: Introduction to the tools and platforms used to book and plan trips.

      • Understanding Customer Handling: Training on customer service, booking processes, and troubleshooting.

      • Expanding Opportunities through Existing Network: Learn how to leverage TripFactory’s established network and customer base.

      • Lead Generation from Personal Network: How to get leads from friends, family, colleagues, and spread awareness about your new business.

      • Digital Presence: Using WhatsApp, Instagram, and Facebook to build visibility.


      Goals:

      • Gain foundational knowledge of TripFactory’s services.

      • Understand the customer-centric business model.

      • Get your first leads and bookings.

  • 1-3 Months
    Holiday Advisor
    1-3 Months: Performance & Knowledge Upskilling
    • Focus Areas:

      • Building Destination Expertise: Deepen your knowledge about specific travel destinations and package options.

      • Refresher Training: Improve on handling complex bookings, customer satisfaction, and support.

      • Conversion Techniques: Learn how to convert enquiries into bookings with better communication and presentation.

      • Sales Confidence: Practice upselling, cross-selling, and post-sale engagement.


      Goals:

      • Enhance customer engagement and service quality.

      • Maintain a steady flow of bookings.

      • Improve closing rates and average ticket value.

  • 3-6 Months
    Holiday Advisor
    3-6 Months: Business Acumen & Product Expertise
    • Focus Areas:

      • Learning New Destinations: Expand your offerings to include new and trending destinations.

      • Customized Product Training: Learn to tailor-make travel packages based on individual customer preferences.

      • Repeat & Referral Strategy: Build long-term relationships to get repeat bookings and client referrals.

      • Content & Social Selling: Create engaging content and use digital tools to increase reach.


      Goals:

      • Boost repeat and referral customers.

      • Master personalized travel planning.

      • Increase client lifetime value (LTV).

  • 6-9 Months
    Holiday Advisor
    6-9 Months: Growth Phase & Leadership Development
    • Focus Areas:

      • Cross-Functional Projects: Collaborate on content, training, or customer service initiatives.

      • Become a Destination Star: Take ownership of a destination and its lead growth strategy.

      • Mentorship: Help onboard and support new advisors joining the network.

      • Community Reputation: Build recognition as a trusted travel expert.


      Goals:

      • Start leading parts of the advisor ecosystem.

      • Build personal branding and thought leadership.

  • 9-12 Months
    Holiday Advisor
    9-12 Months: Unlocking Full Potential
    • Focus Areas:

      • Scaling Bookings: Handle high-value clients, group tours, and international bookings.

      • Establishing Personal Brand: Build a strong local presence as a top travel advisor.

      • Operational Expansion: Explore hiring help or collaborating with vendors.

      • Partnerships: Create tie-ups with hotels, transport, and tourism vendors.


      Goals:

      • Become an independent business unit within TripFactory.

      • Achieve predictable, high-income months.

      • Expand into new customer segments.


      Focus Areas:

      • Contribution to TripFactory’s national or global strategy.

      • Corporate Travel & MICE: Handle SME group bookings, company offsites, and events.

      • New Business Creation: Launch new ideas, verticals, or products under the TripFactory umbrella.

      • Mentor Next Gen: Coach and build the next line of top advisors.


      Goals:

      • Leave a lasting impact on the company.

      • Earn long-term residual income and gain national recognition.

      • Shape the future of travel commerce.

Frequently Asked Questions

Join us as a Holiday Advisor! Just fill in the form, and we’ll reach out to guide you through the next steps.

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TripFactory – Your all-in-one travel partner, from planning and booking to exploring and sharing unforgettable journeys.

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