Excellent Experience with TripFactory & Kriti RaiWe recently completed our Singapore and Vietnam trip booked through TripFactory, and the entire experience was excellent from start to finish.A special thanks to Kriti Rai, our travel consultant, who was extremely professional, responsive, and supportive throughout the journey. Even when some of our flights were unexpectedly rescheduled by the airlines, Kriti and the TripFactory team took complete ownership of the situation and worked diligently to resolve the issues, ensuring our travel plans remained smooth and stress-free.The hotels selected were excellent, the itinerary was well organized, and the ground staff at both destinations were professional, punctual, and very helpful. Every transfer and activity was coordinated seamlessly, allowing us to simply enjoy our vacation.What stood out most was TripFactory’s commitment to customer service and their willingness to step in and help whenever challenges arose.I would highly recommend TripFactory and especially Kriti Rai to anyone planning an international vacation. Thank you for making our Singapore and Vietnam trip a memorable one!

Thankyou team for curating our Bhutan tour. You all have been really helpful with the logistics. The trip was very well organised and gave us a fulfilling holiday experience.Special note of thanks to Mr. Kinjol Bhattacharya who was our first point of contact for the planning of this trip. He was very helpful with all our doubts and queries. He was always available a call away to address our needs.Excellent experience with Trip Factory👍

We had a wonderful trip to Singapore which was very well organised and planned by Kriti Rai. She was very cooperative and helpful for organising this trip. We all had a great vacation at Singapore, all thanks to Kriti Rai and TripFactory. Highly recommend.

Excellent customer service and trip. Recommend you to plan your next trip with them

My review Booking Usual - itinerary not properly explainedStaff Are frequently laid off and i got updated Initially i had lot of fear after reading reviews but truth is differentVisa Well assisted. -excellentTransport Excellent emirates Last min change gave us long layover but not by youSuggestion Give lay over period of atleast two hours It seems from paris always there is a delay in flightsTour First day night packed food was spoiled It was reported by guests by 8 pm local time But when we reached by 10 pm same food was given we slept without dinnerUnable to explore collosium and leaning tower of piza Only photo stops allowedRemaining tour was goodFood during tourBreakfast ok in hotels where we stayedIndian restaurants No south indian meals or even single dish except for last dinnerFully oriented to North Indian guestsLast day airport pickup was delayed and we feared that we may miss the flight.I was told visa amount what i paid will be refunded and that not happenedThe personal telegram group Answered me at any time even at midnight Thanks excellentOverall i can give 7/10 for this trip Thanks to all

Good experience.

I had a wonderful experience with this Europe tour. Right from the visa assistance to flight and hotel bookings, the entire process was handled smoothly and professionally. The team was always available to address queries and ensured that all arrangements were well planned.A special mention for Mr. Sudhir Thakur, our tour guide, who made the trip truly memorable. His excellent coordination, in-depth knowledge of the destinations, friendly nature, and willingness to help every traveler ensured a comfortable and enjoyable journey throughout the tour.The itinerary was well organized, transportation was comfortable, and all major attractions were covered efficiently. Overall, the tour was hassle-free, enjoyable, and exceeded my expectations. I would highly recommend their services to anyone planning a Europe trip and look forward to traveling with them again in the future.

This is regarding the tour package to sikkim and Darjeeling from 3rd June to 7th June-26 The total tour arrangements found to be very good. Hotel accommodation and quality of the service during the hotel stay found to be good. Drivers are also very cooperative and time keeping also found to be good. Only some disappointment on 3rd day due to the arrival of taxi in time. Their was a delay of about 4 hrs. This is due to the mis coordination of ground staff. Particularly Ms Varsha Daptha. After that we have contacted Mr Sneha Pradhan and she responded very well and resolved the issue. She was very cooperative through out my interaction starting from enquiry to the package till completing our tour package Overall very good experience