Thank you for a great experience

Very well planned , excellently coordinated and executed TOUR BY TRIP FACTORY. 1. TOURS AT ALL PLACES: At all places, message received about pick up and drop off points, car and driver details and timings. details given about the Tour being conducted , meals and other small small details. 2. All timings committed were maintained and adhered to, which is praise worthy. 3. All Hotels given were of good standard, but room selected by us was not given at Pho Quoc. At Hanoi , room was very small. The Hotel was apparently paid less and we got a bad Room and they refused to change to better room in the same category and even lower category, even though rooms were available at 0900hrs in the morning. Food standard was good in all these hotels. Staff at Da Nang Eden Hotel were very indifferent and cold in dealings. Staff at hotel O Galleria at hanoi were very good and helpful. 4. Vietjet Airlines experience was really bad. They were fashionably LATE at the destinations and they NEVER EVER regretted on inefficiency of their lethargic operations. 5. Online support system by TRIP Factory was good during out 10 days tour and its praiseworthy.

Good experience and well taken care of.. Thanks to Dhaiwith for planning our trip and answering to all my queries and Abbas for local support at Singapore.

Very well organised trip to veitnam. No glitches barring the rooms in few hotels which were either small or not maintained Would especially thank Saran for continuous support. Thank you Trip Factory for making our visit to Veitnam awesome

Our first international trip (Vietnam) as a family was arranged by trip factory was excellent. The itinerary was well planned, accommodations were comfortable, all transfers and activities were managed professionally. We had a seamless and enjoyable experience throughout the journey. A big shout out to Mr. Sailesh Pradhan the One who curated the full plan for us and assisted us through out.The backend team who assisted us in Vietnam were very supportive and gave prompt responses to our doubts. We made some last minute changes in the itinerary after reaching the destination they even managed to pull that off without any ifs and buts .Thank you for making our trip memorable—highly recommended!

It was a well planned trip that started from my home town. Special thanks to Mr Sanjay- the trouble shooter and Ms Mohana who stayed through your guiding me. Another thanks to a group of people in telegram team who were so prompt and efficient in handling my trip in Dubai… warm regards to all 🙏

Everything was well organized except for our last day stay in port Blair. I had specifically asked to rooms with balcony but I got a non balcony and a very small one for us.