Senior Holiday Sales Expert — Asia and Domestic India
Job Description
Asia and India Destinations · Revenue Accountability · Group Tours and FIT
Department: Sales & Operations
Location: Bangalore, India (Work from Office)
Reports To: Floor Manager / Head of Sales
Role Type: Full-Time · Individual Contributor
Experience: 5+ Years in Outbound Travel Sales
Salary (CTC): Rs 6.0 – 9.0 LPA Fixed + Performance Incentive
ROLE OVERVIEW
As a Senior Asia and Domestic Holiday Sales Expert, you are the primary revenue driver for our Asia and India portfolio. You will manage the complete lifecycle of itineraries across Group Tours, FIT Holidays, Customized Packages, Honeymoon Packages, and Domestic Holidays. Revenue ownership is a core and non-negotiable part of this role. You will carry personal monthly and quarterly revenue targets and be held fully accountable for your pipeline, conversion rates, and margin contribution. You are a destination specialist who knows Asia and India intimately. Whether designing a romantic 7-night Maldives honeymoon package, a family group tour to Singapore and Malaysia, or a premium Kashmir valley holiday, your expertise builds trust and closes deals at volume. Deliverables and productivity expectations are measured closely at Trip Factory. Performance accountability is embedded in our culture and every team member is expected to understand their commercial contribution and grow it consistently.
KEY RESPONSIBILITIES
- Sales and Conversion (Revenue Ownership): Handle inbound and outbound holiday sales queries for Asia and Domestic India destinations. Sell Group Tours, FIT Holidays, Customized Packages, Honeymoon Packages, and Domestic Holidays. Convert leads into bookings through consultative selling, consistently achieving monthly revenue and conversion targets. Upsell premium experiences, room upgrades, and add-on activities to increase average booking value.
- Destination Expertise and Itinerary Design: Leverage deep knowledge of Thailand, Bali, Singapore, Malaysia, Vietnam, Cambodia, Sri Lanka, Maldives, South Korea, Japan (short-haul), Dubai, and key Domestic India destinations including Kashmir, Kerala, Rajasthan, Andaman, Himachal Pradesh, and Northeast India. Design detailed, flawless itineraries tailored to customer requirements and budgets. Guide clients on the best seasonal windows, visa requirements, and destination-specific experiences.
- Customer Handling and Visa Guidance: Act as a trusted advisor throughout the customer journey. Provide end-to-end guidance on Asia visa processes (Thailand, Bali, Singapore, Malaysia, Vietnam, Sri Lanka), travel insurance, and documentation. Build strong customer relationships to drive repeat business, referrals, and high satisfaction scores.
- Coordination and Operational Delivery: Work seamlessly with product, operations, and contracting teams. Coordinate with DMCs, suppliers, and hotels across Asia and India to ensure flawless holiday delivery. Manage last-minute changes and complex customer escalations with a customer-first mindset and zero-error accountability.
CANDIDATE PROFILE
- Experience: 5+ years of proven experience in outbound and domestic holiday sales, specifically handling Asia Group Departures, FIT, Honeymoon, and Customized Holidays, as well as Domestic India packages.
- Destination Knowledge: Strong destination knowledge across Asia and India. Candidates who have personally travelled to or extensively handled operations for these destinations will be given strong preference.
- Sales and Visa Expertise: Excellent sales closing ability with a proven track record. Good understanding of Asia visa processes (Thailand, Bali, Singapore, Malaysia, Vietnam, Sri Lanka) and strong itinerary-building skills across both international and domestic destinations.
- Language Requirements: Fluent in English and Hindi. Additional regional language expertise (Kannada, Tamil, Telugu, Marathi) is highly preferred for handling South and West India customers.
- Education: Graduate in any discipline. Travel and Tourism certification is preferred.
- Revenue Track Record: Candidates must be able to clearly articulate their own conversion rates, average booking values, and revenue contribution from previous roles. A strong commercial track record across both Asia and Domestic India products is essential.
PERFORMANCE CULTURE AND REVENUE ACCOUNTABILITY
Trip Factory is a high-performance organisation. We invest significantly in our people — in training, tools, leads, and product quality — and we expect a strong commercial return on that investment. Revenue ownership is non-negotiable. The baseline expectation for every Sales Expert is the ability to generate at least 10x of their salary value in revenue contribution over time. This is not a ceiling — it is a foundation. Our top performers consistently exceed this benchmark. Deliverables and productivity expectations are tracked daily, weekly, and monthly. You will be measured on lead response time, conversion rate, average booking value, revenue generated, and operational accuracy. Regular performance reviews are conducted in a transparent, supportive environment. We celebrate high achievement and provide clear, honest feedback to help every team member grow.
WHY JOIN TRIP FACTORY?
Join a fast-growing outbound and domestic travel business with the highest enquiry volumes in the market and a strong lead flow ecosystem. We offer a competitive fixed salary of Rs 6.0 to 9.0 LPA, paired with an uncapped performance incentive structure that rewards high converters and volume booking specialists generously. Quarterly bonuses and familiarization (FAM) trips across Asia and India are available for top performers. Outstanding individuals will have a clear path to grow into Team Lead or Asia Product Owner roles.
Trip Factory is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
