Destination Expert (Bangalore)

Customer Service, Sales
Bangalore
August 25, 2025
₹20000 - ₹45000 / month
Full Time
Urgent
Apply Now

Job Description

ORN TripFactory Pvt Ltd, part of TripFactory – India’s Largest Holiday Store, is among the country’s fastest-growing travel companies. With customizable packages across 100+ destinations and over 500,000 happy travelers served, we are redefining the travel experience. We are now looking for a Travel Consultant / Travel Executive to join our Bangalore team and deliver exceptional travel planning and customer service.

Position Details

  • Location: Bangalore
  • Company: Trip Factory
  • Role: Travel Consultant / Travel Executive
  • Experience: 1–3 years (Preferred)
  • Compensation: ₹20,000 – ₹45,000 per month
  • Job Type: Full-time
  • Work Location: Bangalore (In-Person)

About the Role

As a Travel Consultant at ORN TripFactory Pvt Ltd, you will be responsible for advising clients, designing personalized itineraries, and managing end-to-end bookings including flights, hotels, and activities. You will also provide travel guidance on visas, safety, and attractions, while ensuring a smooth customer experience. This role requires a balance of customer service, sales, and destination expertise, along with strong communication in both English and Hindi.

Key Responsibilities

This role is about creating memorable travel experiences while driving business growth. You’ll manage the entire travel lifecycle for clients, from planning to post-travel follow-up.

🔹 Client Advisory & Planning

  • Advise clients on destinations, itineraries, and travel options.
  • Create customized travel plans based on preferences, budgets, and requirements.
  • Provide detailed guidance on visa requirements, safety, and attractions.

🔹 Bookings & Coordination

  • Arrange flights, hotels, car rentals, and activities.
  • Maintain strong relationships with airlines, hotels, and tour operators.
  • Coordinate all aspects of travel to ensure a smooth experience.

🔹 Customer Service & Issue Resolution

  • Handle inquiries and resolve travel-related issues professionally.
  • Follow up post-travel for client feedback and repeat bookings.
  • Ensure a seamless and positive customer journey.

🔹 Sales & Growth

  • Promote and sell holiday packages, tours, and add-on services.
  • Meet sales targets and maximize upselling opportunities.
  • Stay updated on travel promotions, trends, and destination insights.

Requirements

  • Bachelor’s degree in Travel, Tourism, or related field.
  • 1–3 years of experience in sales or customer service.
  • Strong communication skills (both English & Hindi mandatory).
  • Ability to meet targets and upsell travel products.
  • Proficiency in booking systems and MS Office.

Benefits

  • 💼 Provident Fund (PF)
  • 📅 Day Shift Schedule
  • 📈 Fast career growth opportunities in a scaling travel brand

Why Join Us?

At ORN TripFactory Pvt Ltd, you’ll be part of a dynamic and passionate team where travel expertise meets customer delight. This role offers the chance to design dream holidays, grow your sales career, and contribute to building India’s leading travel brand.

👉 Apply now and help us craft unforgettable travel stories for our clients!

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